Shipping & Returns

Shipping Department


Most orders ship in two business days if placed by 12:00 pm eastern time (M-F). Certain items require additional lead time and therefore don't qualify. Orders received Friday after 4:00 pm eastern time, on weekends, or on holidays, will be shipped within the following two business days.

Free domestic ground shipping applicable to orders of $100 or more. AirSpade Vacs excluded.


All items with the exception of pneumatic vacuums are returnable within 30 days from shipment. All items returned must be in factory mint condition upon inspection and are subject to a 25% restocking charge. Before returning any product, a Return Authorization Number must be obtained. Only merchandise credits for returns will be issued. Specials or custom configurations are not returnable. Contact customer service at to request a Return Authorization Number.